Login issues

Here are a couple of quick things to check if you can't log in to the Web Summit Qatar mobile app.

1. Our mobile app is only available to Web Summit Rio attendees. You can't log in if you don't have a valid ticket for Web Summit Qatar 2026.

2. Check that your ticket is fully complete. Incomplete or unassigned tickets cannot be used to log in to the mobile app.
To assign your ticket or complete your details, log in here - attend.websummit.com/qat27
 
3. Check if you are logging in with the correct details. This is especially important if you're in charge of a group or have bought tickets on behalf of others. 

To assign your ticket(s) or complete your details, log in to your Web Summit Rio ticket dashboard here attend.websummit.com/qat27 

4. Check for typos! Are you spelling your email address correctly? Are you using the correct email address?

5. Are you using the right app? Make sure you're trying to log in to the Web Summit Qatar 2026 app.

6. Make sure you are using the latest app version available for your device. 

7. If you think you're not receiving the login email for any reason, please check your spam folder. If the email is not in your spam folder and you know you are using the correct login details, please contact your IT team to see if there are any blockers preventing you from receiving your email.

If none of these work, there might be something on our side. Drop us a note to info@websummit.com, and we'd be happy to help! Please provide all your ticket details in the email to ensure your issue is resolved as quickly as possible.